According to crisis resolution consultant Dr. Dudley Weeks, there are eight essential steps to conflict resolution. He explains these eight steps in his book The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the Community . While these steps don't always guarantee an [...]

Any discussion on conflict resolution must include a discussion on assertion. This is because assertion plays a big part in the success of preventing bullying and resolving conflicts. Assertion is effective communication, typified by clear, open communication, careful listening, and respect for oneself and others. It is the ability to [...]

Conflict is a common, inevitable part of life. It exists because people don’t always get along or agree. Because conflict is a normal part of everyone’s life, conflict resolution, or the ability to resolve conflicts effectively, is a crucial skill for everyone to have. This is especially important in [...]

An immense amount of materials have been developed over the years to address the problem of bullying. Most deal with the actions of the bully but not the victim of the bullying. But bullying is a double edged sword. It involves the bully or the giver and the receiver or [...]