Contact Technical Support
Step 1: Use our Help Center
Many common questions and answers can be found by visiting our Help Center which you can find by selecting the “?” icon (pictured below) in the upper-right corner of your Conover Online account or by visiting https://intercom.help/conover/en
Step 2: Use our support chat
If you need to contact a Conover team member, the best and quickest way to get your issue resolved is to use our online support chat. To find our chat, look for the gold circle (pictured below) in the bottom-right corner of your account. Our chat team typically responds in under 5 minutes and using chat automatically verifies your identity to maximize customer security which allows us to fully assist you.
Having issues logging into your account? Use the “Forgot Password” link on the login page to reset your password.
Step 3: Contacting us via email
You can contact us via email by selecting the toggle/link below and by filling out and submitting the form. Our response time for emails is approximately 3 business days and we might only be able to offer limited assistance since the only way we can verify your identity is by having you log into your account which is why we suggest using the support chat (see Step 2 above) for the best experience and a quicker response time.